Tenants

A Tenant’s Guide

 
FINDING A PROPERTY – Our personnel are specially trained and equipped to assist Tenants to find properties to rent that will meet their needs.We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, who’s requirements match the property. Typically, properties become available about two months before occupancy date, so where possible it is advisable to start looking early.

 

VIEWINGS – Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, and could be at evenings or week-ends, subject of course to the Landlords permission. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have.

 

OFFER / APPLICATION – Having decided on a property, you will need to complete a written application form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc. On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined on the enclosed sheet. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

 

REFERENCES – We will take references on behalf of the Landlord. Normally these will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken. Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.

 

RENT – Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance, with the first month’s rent due before taking occupation of the premises.

 

DEPOSIT – A deposit is normally required prior to occupation. This is normally equal to one month’s rent, but may be more e.g. equal to 6 weeks rent. Check with our representative. Where we are managing the property, this deposit will be either; a) held by us and covered by insurance, or b) forwarded to the government authourised custodial body. We will inform you in writing of which scheme is used. Where we are not managing the property any tenancy deposit which is required will be taken by the Landlord. The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due. Please note that the deposit cannot be used by the Tenant to cover rent.

 

ADMINISTRATION / AGENCY FEES – A fee is due to this company prior to the start of the tenancy to cover the Tenant’s share of administration costs, including preparation of the tenancy agreement and any legal notices, referencing and credits checks, and check-in and check-out. For a full breakdown of Fees relating to a tenancy please Download our Tenant Fees PDF.
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Who are we ?

 

Abacus Homes are Sales and Letting Agents covering Bournemouth, Poole and surrounding areas.
We have an in-depth understanding of the property market in our areas and we go beyond traditional real estate agency scopes to bring an unrivaled level of customer service with attention to detail.

 

What we offer ?

 

Our experienced, professional and friendly staff with extensive local knowledge and industry qualifications, ensure that we provide a service which is second to none.
We are able to offer all of our clients, a dedicated personal and professional one to one service, giving you peace of mind that you’re in safe hands. We are also members of the Property Redress Scheme.

 

Why us ?

 

With our dedicated service, extended business hours, extensive marketing via the latest technology available within the property industry, such as Virtual 360 property tours, online viewings, fully automated systems and a streamlined process, we are confident that you will be more than happy you instructed us. Don’t take our word for it see some of our testimonials below.

 

Our Testimonials

I was impressed with Neil’s professionalism, efficiency, flexibility and helpfulness. I felt completely supported with reliable advice and instant responses to my questions. I’m delighted to have found such personal, honest, top quality service.

Mrs K Hola Landlord

Neil and Abacus Homes have been managing my HMO properties for over 4 years now and they go the extra mile to make sure the properties are constantly full and managed well. I would highly recommend Abacus Homes.

Dr E Awad Landlord

Neil and his team at Abacus are 100 percent professional. I have found them to not only assist but also go the extra mile during difficult times such as evictions. They have ensured that our block of flats have 100% occupancy and deal with the small day to day matters in a timely and friendly manner. On the 1st of every month the money is in our account. I can personally recommend Neil and his company.

P Nawaz Landlord